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Butler Assistant

MGM China
Full-time
On-site
Macao

We are proud to offer excellent opportunities for talented individuals to join the roaring team of MGM China.

我們誠邀才華出眾的您,把握美高梅中國事業​機會,與金獅再闖另一座高峰。

Job Description:

  • Provide a luxurious welcoming statement and deliver personalized service to all Mansion and Skylofts guests by exuding genuine interest in guest preferences, wishes and needs.

  • Ensure accurate registration of guests, room assignment, reservations and details; prepare keys, collect payments and provide appropriate hotel orientation when necessary.

  • Maintain a cash float, accept and process payment for guest accounts at registration and checkout; maintain a daily report of all deposits and receipts and ensure all transactions, posting and cash are accounted for and balanced at the beginning and end of each work shift.

  • Maintain operation of Sky Lounge and serve guests as necessary.

  • Be knowledgeable of Hotel information to effectively and confidently answer guest inquiries.'

Job Requirements:

  • 1 year’s experience in similar capacity in a 5 star luxury Hotel, Resort or Casino environment.

  • Bachelor’s Degree preferred.

  • Fluent in Cantonese, English and Mandarin.

  • Strong knowledge of Opera, Microsoft Office and HotSOS.